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Who We Serve Health Plans Medicaid Medicare Providers Employers Healthcare Service Companies What We Do Healthcare Engagement Clinical Support Telehealth Chronic Care Management Shared Decision Making​ Advocacy and Navigation CX Analytics Resource Center Blog Posts Case Studies Ebooks Infographics News Releases Press Releases Online Tools Trend Briefs Videos White PapersIntelligent Engagement Technology Pathways Engine and Care Pathways Leadership Team Accreditations and Awards Careers Carenet Culture Perks and Benefits Paths to Success How We Hire Open Positions Where to Find Us Contact Us Menu Who We Serve Health Plans Medicaid Medicare Providers Employers Healthcare Service Companies What We Do Healthcare Engagement Clinical Support Telehealth Chronic Care Management Shared Decision Making​ Advocacy and Navigation CX Analytics Resource Center Blog Posts Case Studies Ebooks Infographics News Releases Press Releases Online Tools Trend Briefs Videos White PapersIntelligent Engagement Technology Pathways Engine and Care Pathways Leadership Team Accreditations and Awards Careers Carenet Culture Perks and Benefits Paths to Success How We Hire Open Positions Where to Find Us Contact Us Who We Serve Health Plans Medicaid Medicare Close Providers Employers Healthcare Service Companies Close What We Do Healthcare Engagement Clinical Support Telehealth Chronic Care Management Shared Decision Making​ Advocacy and Navigation CX Analytics Close Resource Center Blog Posts Case Studies Ebooks Infographics News Releases Press Releases Online Tools Trend Briefs Videos White Papers CloseIntelligent Engagement Technology Pathways Engine and Care Pathways Leadership Team Accreditations and Awards Close Careers Carenet Culture Perks and Benefits Paths to Success How We Hire Open Positions Where to Find Us Close Contact Us Close The business of healthcare. Delivered. Simplified. Modernized. Tech-enabled We deliver best-in-class outcomes, cost containment, experience improvements and growth—seamlessly supporting our clients as they define and meet their moment of truth. Payer Provider Introducing Chronic Care Management Support that improves health and lowers costs Learn more Introducing Shared Decision Making Guiding individuals to select their own best healthcare options Learn more Introducing Pathways Engine and Care Pathways Uncovering Population Health insights using innovative analytics and 600 data points Learn more Activating Supporting Empowering Simplifying the Business of Healthcare W e deliver best-in-class outcomes, cost containment, experience improvements and growth– seamlessly supporting our clients as they define and meet their moment of truth Payer Provider Supporting over 500 premier health plans, providers and health services companies Carenet helps leading healthcare organizations simplify and power the business of healthcare through personalization, innovation and consultation. We fuel growth for our clients while driving efficiency and seamlessly improving care. How can we partner with you? Payer Provider Health Services Press Coverage Carenet Completes Acquisition of Health Dialog Assets from Rite Aid Forbes: How To Cut Costs And Improve The Consumer Healthcare Experience In 2024 HealthData Management: Why breaking language barriers is key to achieving health equity Our Healthcare Industry Impact 1 in 3 Americans have access to Carenet solutions​ 7 of 10​ top Health Systems ​use our platforms​ multi-channel consumer interactions per year $ 0 M saved annually in care costs $ 0 M 1 in 3​ Americans have access to Carenet solutions​ 7 of 10​ top health systems ​use our platforms​ multi-channel consumer interactions per year 0 M saved annually in care costs $ 0 M 3:1 ​ average ROI for virtual care programs​ average patient satisfaction post Carenet interaction 0 % digital consumer interactions annually​ 0 M increase new patient acquisition 0 % Defining Your Moment of Truth Our collaborative process begins with design thinking to help you define your priorities and ends with solutions that transform your business for the better. Identify Pinpoint key issues or opportunities that need to be addressed. Interpret Analyze information to understand the context and implications of the identified issues. Imagine Brainstorm potential solutions or ideas that address the interpreted needs creatively. Innovate Develop and refine the imaginative ideas into actionable and novel solutions. Interrogate Critically evaluate the innovative solutions to ensure they meet the defined objectives and are feasible. Implement Execute the final solution, putting it into practice and monitoring its impact. Healthcare Solutions for Healthcare Companies Success Stories Payer Co-Sourcing Strategy Meets Rising Service Demands and Exceeds Member Satisfaction Trends Download Fortune 500 health plan partners with Carenet for co-sourcing, enhancing support and achieving 90% member satisfaction. average satisfaction after interaction with a Carenet telehealth nurse Focus on Member Experience Supports ½ Star Increase and $20M in Additional Annual Revenue Download Outsourcing to Carenet, the Medicare plan boosted member experience, enhancing CMS Star ratings and gaining $20M annually. in additional annual revenue $ 0 M Provider Innovative Approach to Patient Experience Delivers 5:1 ROI Download Examining engagement, a multi-tiered model and demographic focus significantly boost patient experience and satisfaction. 5:1 ROI Health Services High-Performance Health Coaching Program Achieves 81% Engagement While Meeting Accelerating Demand Download National wellness company scaled virtual coaching with Carenet, maintaining quality, surpassing expectations with 81% engagement. average participant engagement rate, well over industry benchmarks Engaging. For the better. Through a strategic combination of technology and talent, we help drive success for healthcare organizations improving consumer engagement, satisfaction, and outcomes. Learn More What Our Client Partners Say "Carenet’s willingness to innovate and challenge the status quo is enabling our collective group to interact with our patients in new ways." Jason Simoneau Senior Advisor, Enterprise Product Innovation and Development at CVS Health "I have found Carenet to be a world-class organization. The executive staff is forward-thinking, utilizing state-of-the art approaches to solve partner problems." Paul Turner Vice President at WebMD Health Services "Having toured Carenet and participated in multiple calibrations, I am consistently impressed with the culture of quality and the ‘wow’ factor that they bring to the table for my clients’ members." Rex Wallace Principal at Rex Wallace Consulting, LLC "Our partnership with Carenet is vital to providing our members with exceptional customer service and guidance. We trust them completely to interact with our members as a seamless extension of our organization and culture." Kevin Hesselton Senior Director, Member Strategy & Engagement at CVS Health "Carenet has been a great business partner … they are integral members of our care team and play a vital role in the delivery of our patient experience." Vice President of Patient Experience at multi state healthcare system "When I think about our key partners, Carenet is at the top of my list. They’re flexible, positive and relentlessly focused on performance." CEO at a large nonprofit Medicare Advantage health plan "Carenet is professional, responsive and invested in our company’s success." CEO at a large nonprofit Medicare Advantage health plan Previous Next Trending in the Resource Center Medication Management and Member Engagement: 4 Tips for Health Plans Looking to Improve Medication Adherence April 4, 2024 Read More » Nurse Triage Partnership Helps Scripps Health Deliver Best-in-Class Patient Experience June 8, 2021 Read More » Health Plan Member Satisfaction: Are...